Indian Army

Indian Army has published Bids Are invited for Annual Maintenance Contract for service request tracking and response system (STARS) hosted on website www.vynus.org (Details as per Item Description of this bid) - Name of Work:- Annual Maintenance Contract for service request tracking and response system (STARS) hosted on website wwww.vynus.org:-(a)To undertake annual maintenance and upkeep of the service request tracking and response system (STARS) hosted on www.vynus.org for register and monitoring of MES service complaints and ensuring its round the clock trouble free functions as per details given below:- (i) Maintain the application on web site www.vynus.org (ii) To provide technical support to maintain the application and perform maintenance service in connection with the application.(iii)Provide error free services. (iv) Area details covered in the scope of work shall be defence married accommodation as under at GE (AF) No 2 Jodhpur station. Details of Md Accn in r/o GE (AF) No 2 Jodhpur:-(a)B/R, Water supply and BSO complaints- 3162 Nos Md Accn.(b)B/R, E/M, WS & BSO complaints - 430 Nos Md Accn. Note:-(a) AMC valid for a period of 12 Months. (b) Payments of the AMC will be made on quarterly basis in four equal quarters on the expiry of each quarter of the amount of Job order/AMC. Total Quantity : 1. Last date of submission for this tender is 2021-11-30. This is a Gps System tender in null, Rajasthan